We understand that emergencies happen. If you need to cancel your appointment, we kindly ask that you notify us of any cancellations at least 24 hours before the appointment. If the booking was made on the same day, please notify us at least 2 hours prior. By doing so, our clients on the waiting list receive their services and fill our stylists’ schedules. A $25 cancellation fee will be charged to your service if you miss informing us of your appointment.
At Salon Capelli, your satisfaction is our highest priority. We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected for correction. We will make every effort to make any adjustments to your satisfaction at no cost.
DBA, Capelli Salon
Phone: (610) 667-1400